Repair overview
Which video do you want to rescue?
Pick your recording device or the file format. Every page has a concrete guide with common failure patterns, causes and repair steps — specific to your case.
By device
Which camera or drone?
Device
GoPro
Recording cut off when the battery died, SD card pulled too soon, RECOVERY mode on the next boot? Haven rebuilds MP4 and HEVC clips from HERO9 through HERO13, MAX, Session and FUSION — locally, in seconds.
- · HERO13
- · HERO12
- · HERO11
- · HERO10
Device
Sony
XAVC-I 4K50p, XAVC-S, ProRes proxies, MP4 from the FX3, A7S III, A1, A7 IV, FX30, FX6 or older bodies.
- · FX3
- · FX30
- · A7S III
- · A7 IV
Device
DJI
Drone crashed, signal lost mid-recording, battery suddenly dead? Haven rebuilds footage from the Mavic, Air, Mini, Avata, Inspire and Osmo Pocket/Action — including D-Log and 10-bit H.
- · Mavic 3
- · Mavic 4
- · Air 3
- · Mini 4 Pro
Device
Canon
EOS R5, R5 C, R6 Mark II, R3, R1 or Cinema EOS C70/C300 — Haven rebuilds MP4, MOV and XF-AVC after interrupted recordings, card damage or a failed recovery.
- · EOS R5
- · EOS R5 C
- · EOS R6 II
- · EOS R3
Device
iPhone
iPhone videos are HEVC in a MOV container — sensitive to interrupted iCloud downloads, full storage and AirDrop crashes.
- · iPhone 16 Pro
- · iPhone 15 Pro
- · iPhone 14 Pro
- · iPhone 13 Pro
By format
Which file format?
Format
MP4
MP4 won't open or is corrupted? Haven repairs MP4 containers after an interrupted recording, a missing moov atom or code…
Open guide →Format
MOV
MOV file won't open? QuickTime, ProRes, iPhone or cinema footage damaged? Haven repairs MOV containers locally — includi…
Open guide →Format
HEVC
HEVC or H.265 file damaged or unplayable? 10-bit 4:2:2, HDR, Dolby Vision from an iPhone, GoPro, Sony or DJI? Haven repa…
Open guide →What every guide has in common
Whatever the device — the logic is the same.
- 01
Save the file
Copy the broken file to your machine first. Never repair from the original card — a second write can overwrite the repairable remains.
- 02
Provide a reference
An intact clip with the same settings (resolution, frame rate, codec, bitrate) raises the success rate for specific codecs (XAVC, 10-bit HEVC, ProRes) from around 70% to around 94%.
- 03
Open in Haven
Drag and drop into the app. The analysis runs locally, and you see straight away which atoms are missing and what the chance of success is.
- 04
Preview, then pay
You see the finished result before you pay. On clean playback you export the repaired file. If the result is not satisfactory: 30-day money-back guarantee.
30-day money-back
Get your footage
back.
The analysis is free. You see the result before you pay.
- Free diagnosis
- Pay only when it works
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- No subscription